Camera or microphone not working

Look for a camera or microphone icon in your browser’s address bar. If it shows as blocked, click it and choose Allow for both camera and microphone, then reload the page.

Your computer has its own camera and microphone permission settings, separate from the browser. On a Mac, check System Settings under Privacy & Security. On Windows, check Settings under Privacy & security. Make sure your browser is allowed to use the camera and microphone there too.

Click the small arrow next to the camera or microphone button in the green room to open the device menu. If you have more than one camera or microphone, like a laptop camera and an external webcam, make sure the one you want to use is selected.

Go to openceu.com/practice to run a full check outside of any live event. It walks you through camera, then microphone with an echo test so you can hear yourself back, then screen share, then your connection.

Try a different browser, like Chrome. Close other apps or browser tabs that might be using your camera, such as a video call app running in the background. Restarting your browser or your computer clears most stuck permission states.