Before your event

Set up event emails

OpenCEU sends a confirmation and a post-event follow-up automatically. You choose whether reminders go out too.

1

Open Emails from your checklist

Open your event, then click Emails in the checklist.

Event checklist with the Emails step — It sits between Landing page and Course materials.

2

Turn reminders on or off

Check or uncheck 1 Week Before, 24 Hours Before, and 30 Minutes Before. The confirmation email and the post-event follow-up cannot be turned off. The follow-up sends when you approve the recording quiz, not on a timer.

Reminder Schedule card with checkboxes for 1 week, 24 hour, and 30 minute reminders — Confirmation and Post-Event Follow-up are always on.

3

Save the schedule

Click Save Schedule.

4

Customize an email, if you want

Click Customize next to any email. Edit the Subject and the body with the formatting toolbar, or click View HTML to edit the raw code. Insert variables like {{event_title}} or {{registrant_name}} anywhere in the text.

Click Save Template when you are done.

Email template editor with subject field and rich text body — Available variables are listed above the editor.

5

Reset to the default, if needed

Once you have customized an email, a small reset icon appears next to it. Click it to discard your changes and go back to OpenCEU’s default wording.

Conditional content

Some default templates wrap a block in {{#zoom_link}}...{{/zoom_link}}. That block only shows if the event has a link set, so you don’t have to worry about a blank line appearing.

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